Enigma People Solutions is delighted to have been engaged by a leading-edge photonics company to help them recruit a Sales Manager. Be part of something exceptional and join an organisation that is striving for excellence and that suits upbeat and motivated individuals! Our client is trusted by their partners in research and industry worldwide. In joining our client you can expect exciting challenges and a lot of room for creativity
Job Brief
As the primary interface between our client and their customers you must be a deal maker who is consistent in your approach, good on the phone, proactive and motivated to grow with the business.
Responsibilities
• Operate as the focal point of contact between the market and assigned customers, developing a stable working relationship.
• Retain and protect the company’s business with assigned customers and maximise the account’s profitability and revenues.
• Generate new sales from new and assigned accounts, including upselling and cross-selling.
• Act as an effective escalation path for customer and company and be prepared to communicate at all levels of the organisations.
Duties
• Conduct regular health checks on existing accounts considering critical factors such as: performance, pricing, profitability & roadmap, and report these back to management.
• Develop profiles of customers’ product, market, roadmap and added value.
• Review RFQs for new products, align with the company’s capability and business objectives.
• Prepare costings and quotations. Land and oversee customer orders until complete.
• Understand customer’s forecast and the company’s ability to respond.
• Maintain and develop company’s internal sales systems and methods such as price lists, quotations, invoices, etc, as necessary.
• Service multiple clients concurrently, often meeting deadlines.
• Work within the company’s framework for pricing, negotiating and approval limits.
Requirements
A deal maker
Hungry to be on the phone making contact
Previous sales or customer service experience in a high-tech business.
Excellent listening, negotiation and presentation skills.
Excellent verbal and written communications skills.
Benefits
• Contributory pension scheme.
• Death in service and private medical insurance
Location
Edinburgh, Scotland